User account

Ways to use the app

You can use the app in two ways:

• with an account — you create it with an email address and a password. You get access to all features and can log in on any device;
• as a guest — no registration, with one click. You can create games, polls, question bases and logos and run games, but your data is only available in this browser Guest account and saving your data.

The Login page has the buttons Log in, Create account, Continue as guest and Forgot password. When this browser has an active guest account, the form shows "Guest session active: …", and instead of Continue as guest there is Back to guest account — it returns to the same guest account and does not create a new one.

You need an account to work with other people. Only with an account can you:

• have friends Friends and managing friendships and subscribers Subscribers and email notifications and receive tasks Tasks and voting invitations,
• send copies of games and logos to friends Sending games and logos to friends — you can duplicate them as a guest too Duplicating games and sending copies,
• share question bases Sharing and editing question bases together,
• send poll invitations Choosing how people vote,
• share devices for a game Devices and connecting them,
• submit and rate games in the public catalogue Community Games.

If you open a page that is only available to accounts while you are a guest, you will see the message "Not available for guest account".

Registration and email confirmation

1. On the Login page, choose Create account.
2. Enter your email address and password, and repeat the password (password requirements Changing your email address and password).
3. Confirm. You will receive the message "FAMILIADA — Confirm your account" at that address.
4. Click CONFIRM ACCOUNT in it. You will see "Done! Account confirmed." and go to My games.

Until you confirm your address, you cannot log in — the app will remind you: "Confirm your email (link in inbox)."

Your username is created automatically from your email address; you can change it later Username and profile.

Common situations:

• No message arrived — check your spam folder. If you try to create the account again, the app will offer Resend. You can resend once an hour.
• The address is already registered — the app will show "This account already exists. Switching to login." Log in or recover your password Recovering access and security.

Logging in and out

On the Login page, enter your email address or username (upper and lower case do not matter) and your password, and choose Log in. After logging in, you go to My games.

You stay logged in in this browser until you log out. To log out, click your name in the top right corner and choose Log out.

If you open a link from a message (for example to a task, a friend invitation or a shared base) while you are not logged in, you will return to that place after logging in.

Guest account and saving your data

Choose Continue as guest on the Login page. A guest account:

• works only in this browser — you cannot open it on another device,
• is deleted after 5 days without using the app; each visit restarts the count,
• does not have the collaboration features listed above Ways to use the app.

From time to time the app reminds you that the guest account will be deleted and offers Migrate now.

How to keep your guest data — turn the guest account into a regular account. Games, question bases, logos and other files will be kept.

1. Open Account settings (click your name in the top right corner) and find the "Save your data" section. You can also choose Create account on the Login page, enter your details and in the "Migrate guest account?" window choose Yes, migrate data.
2. Enter your email address, password and — optionally — a username, then choose Migrate account.
3. Click the link in the message "FAMILIADA — Confirm migration" — on the same device too. From then on you use a regular account; if needed, set a username Username and profile.

Until you click the link, you keep using the guest account — after the message is sent (also from the Login page) you stay in it and go to Account settings. There you can Resend the message (once an hour) or Cancel the change — after cancelling, the link in the message stops working and the data stays on the guest account. Resending works only from that guest account: if you try to register this address on another device, the app asks you to go back to the device where the change was started.

Username and profile

Your username is shown in the top right corner, and also to friends and subscribers — for example in invitations and on copies you send. You can also use it to log in.

Requirements:

• from 3 to 20 characters,
• only letters, digits and the characters _ . -,
• the name must not be taken by someone else; some names are reserved (for example ones starting with "admin" or "familiada").

To change your name, open Account settings, enter a new one in the "Username" section and choose Save name. You can change your name once an hour.

If your account does not have a permanent name yet (for example after saving a guest account without a name), you will see the "First login" screen asking you to set one when you log in.

Changing your email address and password

Email address. In Account settings, in the "Email" section, enter the new address, type it again in the "Repeat new email" field and choose Change email. If the addresses differ, you will see "Email addresses don't match." and nothing is sent.

A message with a link arrives at the new address — click it to finish the change; the link works only once. The current address gets only a notice, without a link, with the new address and a Log in button. Until you click the link you log in with your current address, and after confirming — only with the new one.

While you wait, Resend sends a new link to the new address, and the previous one stops working. Cancel change stops the change: the sent link stops working, and when it is opened you will see "Email address change was cancelled.". You can also cancel on another device where you are logged in. You can make a change and resend once an hour, and at least a minute must pass between two messages — before that you will see "You can resend in …".

Password. In the "Password" section, enter the new password and choose Change password. The password must have:

• at least 8 characters,
• a lowercase and an uppercase letter,
• a digit,
• a special character (for example ! or #).

The new password must be different from the previous one. You can change your password once an hour.

Recovering access and security

If you forgot your password:

1. On the Login page, enter your email address or username and choose Forgot password.
2. Click SET NEW PASSWORD in the message "FAMILIADA — Password reset".
3. Enter the new password twice and choose Save password. You will return to the login page.

You can request another message with a link only after an hour — the app will show how much time is left.

After several failed login attempts, the app may ask for an extra confirmation "Confirm you are human" — choose Continue and log in again.

Other account settings

In Account settings you will also find:

• Email notifications — the "Enable email notifications" switch. When it is off, you will not get messages about friend invitations, tasks, shared bases and copies. You will still see the invitations and copies themselves in the app.
• Your rating — a preview of the rating and comment you gave the app.
• Demo Materials — Restore demo files adds sample games, question bases and logos.

Deleting your account

In Account settings, in the "Delete account" section, enter your password and choose Delete account and data. A guest account is deleted without a password, after confirming in a window.

What gets deleted:

• your games (including their polls), question bases and logos — also other people's access to your bases,
• your access to bases shared by others,
• friendships, subscriptions, tasks, invitations and received copies,
• games added from Community Games and your ratings.

What stays:

• copies of games and logos you sent to others earlier — they now belong to the recipients,
• your answers in other people's polls — no longer linked to you,
• games you published in Community Games — without your name as the author.

If you want to keep your materials, before deleting export to files your games Importing and exporting, logos Saving, choosing and displaying a logo and question bases What a question base is for.